Delete your account.
You can request deletion of your YZ Data account and its associated personal information, even if you no longer use the app.
How to request deletion
- 01 / Send a request
Email yzdatasupport@gmail.com from the email address registered to your YZ Data account. Use the subject “YZ Data account deletion request.” If you can’t access that address, explain this in your message so support can discuss another way to verify your account.
- 02 / Verify ownership
Our team will verify that the account belongs to you before processing the request. Do not send your password, one-time codes, BVN or NIN by email.
- 03 / Receive confirmation
Support will explain the outcome of your request and any information that must be retained for legal, financial, fraud-prevention or dispute-resolution reasons.
Deleting or uninstalling the app does not delete your account.
What happens to your data?
The request covers your account and associated personal information where deletion is possible. Some transaction, payment or compliance records may need to be kept for applicable legal obligations and dispute resolution. Information no longer needed is deleted or de-identified, subject to backups and applicable retention obligations. Read our Privacy Policy for more detail.